Privacy policy

Privacy Policy

At Furry Puppie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website: https://furrypuppie.co.uk/.

 

Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

Personal Information

Name, email address, phone number, billing and shipping addresses, and payment-related information necessary to process your order.

Account Information

If you create an account, we may store your login details and order history to manage your account and improve your experience.

Order Information

Details of the pet clothing products you purchase, transaction history, delivery preferences, and order communications.

Website Usage Data

IP address, browser type, device information, pages visited, and interaction data collected through cookies and similar technologies to improve website performance and user experience.

 

How We Use Your Information

We use your information to:

  • Process, confirm, and fulfill your orders, including shipping and delivery

  • Communicate with you regarding orders, returns, or customer service inquiries

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Send promotional emails, offers, and updates only if you have opted in

  • Detect and prevent fraud and comply with legal obligations

 

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only in the following circumstances:

  • With trusted third-party service providers (such as payment processors, delivery partners, and website service providers) strictly for business operations

  • When required by law, legal process, or government request

  • To protect the rights, safety, or property of Furry Puppie or our customers

  • In the event of a business transfer, merger, or sale, where customer information may be transferred as part of the business assets

 

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and cart items

  • Analyze website traffic and user behavior

  • Improve website functionality and performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

 

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no online transmission or storage system is completely secure.

 

Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

 

Children’s Privacy

Our website sells pet clothing products and is not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

 

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please get in touch with us:

Business Name: Furry Puppie
Business Address: UK-TAM Unit 5, St Modwen Park, Tamworth,
Signet Way, Tamworth, B78 2FG, United Kingdom
Website: https://furrypuppie.co.uk/
Email: info@furrypuppie.co.uk
Phone: +44 1530 837046

Business Hours:
Monday – Saturday: 9:00 AM – 5:00 PM (GMT)
Sunday: Closed